From far away, storage is managed by writing to us
Storage has no end date: it runs month by month until you ask for redelivery, so it stays as long as you like. There's no deadline to remember from another time zone.
To close it, you ask for full redelivery from your account, with no cancellation fee. If the request arrives at least 5 working days before the renewal date, the following month isn't charged; if it arrives later, that month is due.
If you only need part of it, write to Smoves with what you want back: the rest stays in storage, under the same contract. Redelivery is booked and paid when you ask for it, with at least 48 hours' notice.
At the pickup, you or someone you've delegated must be there. If you're already in Zurich that day, a parent, a friend or a roommate will do, as long as they know which wardrobe is leaving and which one belongs to the landlord. A sticky note on the door saves you a very tense video call.
If your things later need to reach you, goods in storage can be shipped abroad too, on a quote. It's the «take it with me» option, but done afterwards: first you find a home, then you find out whether Grandad's armchair gets through the door. Better to find out with a tape measure than with a courier on the landing. The page on international moving covers it.
If you already know you'll be away for one to three years you can commit for more months, up to 36: the discount goes on the pickup, never on the rate. If you close earlier you give back the discount you've had, never more than the difference between what you paid and what you would have paid without commitment. Without commitment, storage stays month by month.
The warehouse is indoors, dry and access-controlled. It can't be visited, so no Sunday outings to say hello to the sofa. How you pay is on the pricing page: a monthly rate for the square meters you take up, and the pickup once.