Pick the channel that suits you: we usually reply within a few working hours. If you already have an order, message us in chat or by email: they're the fastest channels.
Smoves landline, available Mon–Fri 9:00–19:00. For help with pickups and redeliveries.
Call — +39 02 999 444 21It's an automated assistant: it answers straight away on pricing, procedures and booking. Whatever it can't solve goes to the team, who are in Monday to Friday, 9-19.
Open chat — Available 24/7 on the siteMessage us for information and quick support. We reply during business hours.
Open chat — +39 352 260 0379DM us for quick questions or follow us to stay in the loop. We reply during business hours.
DM us — @smoves.itOur address for mail and paperwork. The warehouse is elsewhere: pickup and redelivery happen at your door.
Open the map — Viale Bligny 19A, 20136 Milan (MI), ItalyThe team is in Monday to Friday, 9:00–19:00. Outside those hours you can still write to us and the automated chat answers; we reply when we're back.
For contractual requests, reports or complaints, write directly to our customer service: we usually reply within a few working hours.
Data entered in the form is processed in accordance with the Privacy Policy for the sole purpose of replying to your request. Privacy Policy
Before writing to us, have a look at the FAQ: the answer is often there, and you don't have to wait for us. Go to FAQAbout SmovesContact and office
Verified reviews on Trustpilot.
“Excellent service. Whenever I had doubts or questions, they responded very quickly, within a day or two max. The redelivery service is as quick and convenient as it possibly can be, made my life as a student very easy.”
Adrian G. · Reviewed on
Read on Trustpilot“Everything was super easy, very fast response from the company, the boxes were kept properly, any additional requests were granted. Would recommend!”
Viktor N. · Reviewed on
Read on Trustpilot“Thank you very much for your support while we moved out of the student residence. The service was very professional and communication very clear and fast. We will be using your service again soon.”
Mafalda · Reviewed on
Read on TrustpilotFAQs, guides and news about Smoves
You book a pickup online, and you request redelivery from your account: neither needs the support team.
