Legal
Contractual documents
Here you find all the documents that govern the Smoves service and the processing of your data. You can open the web version of each document, view the PDF in your browser or download it.
Terms and Conditions
The full service contract: what Smoves offers, parties' obligations, prohibited items, collection and re-delivery procedures, liability limits, payments and refunds. This is the document you digitally accept during booking.
Privacy Policy
How we process your personal data, in accordance with the GDPR.
Cookie Policy
Which cookies the site uses and how to manage them.
Clauses subject to specific approval
List of Terms and Conditions clauses that the Customer specifically approves during booking, via a dedicated checkbox.
Version 1.1.1. Last updated: 27 maggio 2026.