Skip to content

The apartment has to be handed over empty. The owner's things don't.

Before a check-in there's always a wardrobe to empty, and the building's cellar is already full. We take the things away, with a code on every parcel. You get dedicated terms on our services, and the owners you manage get a dedicated discount.

Dedicated terms for youDiscount for your ownersCollection before check-inA code on every parcel

What customers say

  • “Excellent service. Whenever I had doubts or questions, they responded very quickly, within a day or two max. The redelivery service is as quick and convenient as it possibly can be, made my life as a student very easy.”

    Adrian G. · Reviewed on

    Read on Trustpilot
  • “Everything was super easy, very fast response from the company, the boxes were kept properly, any additional requests were granted. Would recommend!”

    Viktor N. · Reviewed on

    Read on Trustpilot
Suitcases on the bed and sealed boxes in a room to clear between one guest and the next.

Why it pays off for you

The owner asks you where to put their things, and you have furniture and stock of your own to keep somewhere else. With the agreement you sort out both with the same contact.

  • Reserved terms on our services

    Storage by the square meter, pickup and transport, porterage, moving and, together with a pickup or storage, furniture dismantling and reassembly: for the properties you manage you use them on terms agreed in writing with a single contact.

  • An empty apartment photographs and cleans better

    The listing photos don't have the owner's shoes in the hallway, and the cleaning crew doesn't lose half an hour shifting things they shouldn't touch.

  • The owner's things leave your liability

    As long as the locked wardrobe stays in the apartment, every scratch becomes your phone call. If someone else stores the things, that risk leaves your property.

  • The more apartments you manage, the more it helps

    With ten apartments under management the problem keeps coming back: one agreement covers them all, with no renegotiating each time.

The moments when it's needed

If you recognize two or three of these, the agreement makes sense for you.

  • An apartment going from the owner's home to a short let, with all their belongings still inside
  • The owner taking the place back for the season and wanting furniture and guest linen out
  • A change of use halfway through the year: six months short let, six months lived in
  • Renovation or a new set of furniture between two booking seasons: the old pieces go out, the replacements wait elsewhere
  • Your own clean linen, mattresses and equipment, which won't fit in a two-square-metre closet

We give you what you need to recommend us

The kit arrives ready: no copy to write, nothing to print, no script to memorize.

  • Your personal link

    A link for your management agreement, your email signature or your messages to the owner. Anyone arriving through it is recognized as your client, even if they book days later from the same browser.

  • A code for your owners

    The owner uses it at checkout to get the dedicated discount; for us it says they came from you.

  • Material to attach

    Leaflets and QR codes for the pack you hand the owner when you explain how the property gets prepared.

  • Ready-made messages

    Two lines already written, to forward on WhatsApp or by email. No script to memorize, no quote to work out.

Getting started

  1. 1. We talk for half an hour

    How many properties you manage, in which areas, how often an owner has to clear one out and what you need yourself. From there we put the agreement in writing.

  2. 2. You get link, code and material

    The kit arrives ready: personal link, owner code, leaflets and messages to forward. You don't have to produce anything.

  3. 3. You recommend us when you take the property on

    That's the right moment: you're walking the rooms together, deciding what stays and what goes. Give them the link, or send us the contact and we'll call.

  4. 4. The owner books, the discount applies

    They pay for the storage, with the dedicated discount on the pickup. You use our services on the terms of the agreement, with the same contact for every property.

What if the storage is for you, not the owner?

It happens: spare clean linen, mattresses, equipment, flat-packed furniture between two seasons. In that case you are the customer, and the dedicated terms of the agreement cover this too, across several properties. The client stays yours: we only sell our own services and never pitch for your work.

How many properties do you manage?

Tell us, along with the areas you work in: we'll come back with the agreement and the kit, no strings attached and no minimum number of clients to bring.

Frequently asked questions about the partner program

What do I actually have to do?

Recommend us to the owner when the property has to be cleared, using your link or your code. We talk to the owner, quote included.

What do I get as a partner?

Dedicated terms for you on our services and a dedicated discount for the owners you send us, plus the kit and a contact person. There's no minimum number of clients to bring and no expiry date.

Can the owner get their things back between two bookings?

Yes: redelivery is requested when it's needed, with at least 48 hours' notice, and paid for then. Every parcel has a unique code, so they can also ask for part of it back and leave the rest in storage.

What does the owner pay?

A fixed monthly rate for the size they take up, from one square meter upwards, plus a one-off pickup and transport charge at the start. Redelivery is booked when needed and paid for then. The online quote shows them the rate and the pickup before they book; if they come from you, they see the dedicated discount on the pickup at checkout.

Can you collect the day before a check-in?

The dates shown in the booking form are guaranteed: you pick the time slot and there's no confirmation to wait for. At pickup we need the owner or someone they've delegated, and that can be you. With back-to-back changeovers it pays to book the pickup as soon as the date is certain.

Do you collect furniture too, or only boxes?

Furniture too: bulky items are collected as they are, with no packing. The size the owner books is the floor area their things take up in the warehouse, not a number of boxes. Dismantling is done together with a pickup, a move or storage.

Who is liable if something is damaged in storage?

We are. Stored belongings are covered by the insurance up to the limit the owner picks, and the relationship is directly with them. You never enter the liability chain for the stored items.

Do you only operate in Milan?

No: we collect and redeliver in the provinces of Milan, Monza and Brianza, Lodi, Pavia, Piacenza, Cremona, Como, Lecco, Bergamo, Brescia, Novara, Varese, and Florence. Do you manage properties in other cities? Tell us: when we open there, we'll write to you.

Partner programAbout SmovesContact